“To improve is to change; to be perfect is to change often”. Apart from this, I wish everybody to stay safe.

As 20% of the global population is forced under lockdown to stem the spread of coronavirus, building an alternative, yet strong sense of community is more important than ever. This is probably why our usage of the internet has not only increased dramatically but also improved.

When you are a young startup, there is a lot at stake with in regards to building your community. Startups are renowned as entities that disrupt the market and bring innovation forth. Many attribute this to two factors, other than winning business models: their abilities to establish strong relationships and their cultures, deeply rooted in smooth communication flows. Is it possible for startups to preserve these characteristics at a time when isolation reigns supreme? If yes, how?

The Hardware Club, a well-known community for hardware startups and venture capital firms tried answering these questions by interviewing startups’ founders, including Matthias Auf der Mauer, co-founder and CEO of AiSight.

Hi Matthias, what is your background and what is your startup working on?
My background is in Mechanical Engineering. I studied at ETH Zurich. My interest in technology and the Internet of Things really grew especially while I was doing my Master Thesis at UC Berkeley and my subsequent work at Clarity, a young sensor startup in Berkeley. While I was working at the Porsche Digital Lab, I got the chance to expand my knowledge about the manufacturing industry. Meanwhile, Industry 4.0 kept gaining a foothold and discussions on how AI can bring forward the digitalization of the factory grew dramatically. That became the main idea behind AiSight: we prevent machine breakdowns in the manufacturing industry with our vibration-based Sensorkit, that is easily plugged into production machines. It analyses their vibrations, identifies anomalies, predicts breakdowns and optimizes production processes in real-time.

How is your business being impacted by Covid-19?
The current crisis impacts our business in many different ways. The biggest challenge is the one that every business is going through: reorganizing everything in order to work from home. On the other hand, not all things can be carried out remotely. For example, we are facing many problems related to our hardware development unit. We are having supply chain issues, as delivery times are longer for almost all of our components. Moreover, hardware development requires a lot of equipment and, thus access to our lab. Regarding software, our customers in the manufacturing industry have shut down, which has prevented us from doing as much data collection as usual. Finally, industry fairs and events in general are a great chance for us to connect with other innovators and potential customers but, of course, everything has been suspended.

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How are you managing remote working with your team?
We are extremely happy with how the remote work situation turned out. AiSight is all about teamwork, so we are used to meeting and discussing everything together very often. We managed to replicate our normal workflow by transforming all our normal meetings into online calls and everything is working efficiently, even in events such as the All Hands, where many people are involved. In order to keep our hardware development going, usually one person, that needs access to the lab, is present in the office and delivers equipment like sensors to others at home, so that everyone can proceed with the development tasks that can be carried out from home.

Can you describe a typical day at AiSight since Covid-19?
We have managed to preserve our usual routines like Scrum sessions and All-Hands and even conducted our entire quarterly planning some weeks ago. Our typical day starts with the Dailies, in which each team member gives an update on their current tasks. If someone needs more detailed feedback or help on some issue, we schedule additional calls. In the afternoon, we sometimes try to replicate the usual perks that come from being in the office, such as coffee breaks, mostly via online calls too. The rest of the time is not so different from normality: everyone works on their usual tasks.

Do you have positive news to share with us?
Like every other business, we were scared that the current situation would lead to a loss of customers and projects in general. We took immediate measures and contacted all of our clients right away, expecting the worst. We were extremely happy to hear that all of them are still very keen on pursuing the projects and some are even willing to roll out the projects to larger installation sizes. These clients realize now more than ever how boosting digitalization in their firms is vital to save on production costs. And then, of course, making the Forbes 30 under 30 Europe list together with my cofounder Max was another great highlight.

If you could broadcast a message to the whole world right now, what would it be?
I believe that although we are going through difficult times, resilience can make good things come out of everything: if faced with the right attitude, change can be a great initiator for improvements. As Winston Churchill used to say “to improve is to change; to be perfect is to change often”. Apart from this, I wish everybody to stay safe.

If you want to know more about how AiSight is supporting their clients and teams during the COVID crisis, drop us an email or stay up to date on our social media.

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